Refund & Return Policy

At Orgasm Vibe, our primary goal is to provide you with the best shopping experience possible. We offer detailed product descriptions, measurements, and photos to help you make well-informed decisions. We encourage you to carefully read the product descriptions and specifications before making a purchase. If you require more information about any product, please feel free to contact us at info@satisfypark-.com.

For Cancellations

If you wish to cancel your order, you can do so free of charge within 24 hours of making the purchase. To initiate the cancellation and return process, please contact ORGASM VIBE at info@satisfypark-com. Your refund will be processed within 5-7 business days, depending on your bank’s transfer process.

For Returns
  • After 24 hours have elapsed since your purchase, your order will be processed and shipped. If you still want to return your purchase, you will need to follow these steps:
  • Wait for the package to be delivered to you.
  • Ensure the item is unopened and in its original packaging.
  • Email us at at info@satisfypark-com with your return tracking number.
  • We will be pleased to assist you further with your return process.
  • Please note that the return shipping costs will be your responsibility. Once we receive the returned merchandise and verify its condition, we will initiate the refund process.
  • Please allow up to 3-4 weeks for us to receive and process your return. Throughout this period, if you have any questions about the status of your return, feel free to request an update by contacting us at info@satisfypark-com
  • We greatly value your satisfaction, and our customer support team is always available to assist you with any concerns or queries you may have. Thank you for choosing Orgasm Vibe, and we look forward to providing you with exceptional service.
Please take note of the following important points regarding our return and warranty policies
Returns and Exchanges
  • We cannot accept returns or exchanges on items that have been opened or used. The items must be in their original condition for a return to be accepted.
  • All products are covered under a 1-year Warranty. To register for the warranty, please click here.
Shipping Fee for Returns

For orders that have already been fulfilled and for which a return request was filed 24 hours after purchase, the shipping fee for returns will be paid by the customers. This amount will be deducted from the total refund amount.

Pre-Authorization and Return Request Form

A pre-authorization and return request form are required for all returns. Before returning any item, please ensure you have obtained pre-authorization from us and completed the necessary return request form.

Final Sale Discount Items
  • All items purchased under final sale discounts are non-refundable and cannot be returned.
Defective Products and Warranty
  • We offer a 1-year warranty for our products, providing options for exchange or replacement.
  • To claim the warranty online, please click here.
  • If you encounter any issues with a product covered under the warranty, kindly contact our customer service team. They will guide you on how to troubleshoot the problem. Make sure to provide your order ID for faster assistance.

Your satisfaction is our priority, and we aim to provide the best possible shopping experience. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer service team at info@satisfypark-comcom. We are here to help and support you throughout the process. Thank you for choosing SATISFY PARK.

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